Receptionist Cum Customer Service Vacancy in Dubai

• Manage large amounts of incoming calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
• Follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

REQUIREMENTS:
• Nationality: Any Arab and English Expats only.
• Languages: English and Arabic
• 6 months Contract Period


Email:

Salary: 3 000 Dhs